JUNIPER COTTAGE at SHEPPARDS MILL

Terms & Conditions

By booking with us you accept the following terms and conditions

General

1.                 Your booking must be for holiday purposes only.  The property must not be used for gatherings, such as weddings or parties, or for business purposes.

2.                 The number of people occupying the property and its grounds must not exceed four.

3.                 Children under sixteen are not permitted.

4.                 The property will not be available before 4pm on the first day of your booking and you must leave before 10 am on your last day.

5.                 The cottage is no-smoking.  If you wish to smoke you may do so outside but you must ensure that any cigarette ends or other debris are put in the dustbin.

6.                 Juniper Cottage is adjacent to Sheppards Mill, which is occupied by the owners of the cottage.  The owners have their own dogs and other animals (including cats) and you must ensure that you, and your dogs where present, do not cause any nuisance to the owners or their pets. 

7.                 There are public footpaths adjacent to the Mill and cottage, including the private road down to the properties.  You must take care when driving on this road as there may be walkers using it, often with families and dogs.

8.                 You have use of the paddocks (which are privately owned by the owners) next to the Mill building, but the garden to the rear of the Mill is for the owners’ private use only.

9.                 No fireworks shall be taken onto, or let off from, the property.

10.             Whilst the information on our website is correct at the time of uploading to the internet, we reserve the right to change any of the prices, services, or other particulars contained in published information at any time before we enter into a contract with you.

Dogs and Horses

11.             You may bring well-behaved dogs, over which you have full control, to the property, by prior arrangement.  There is livestock in the fields adjacent to the property and public footpaths nearby. You must ensure that your dogs do not worry other animals or are a danger to walkers.  You must advise us of the number and types (breed) at the time of booking.  We retain the right to refuse permission to your bringing the dogs or to refuse the booking altogether if we consider that the number and/or types of dog are unsuitable.  Dogs must be kept off the furniture and must not damage any furniture, furnishings or fittings.  Dogs must not be left alone in the cottage at any time.  There are streams adjacent to the property which your dogs may like to paddle in; we recommend that you bring your own towels for towelling down dogs as our towels are not provided for this purpose.  We do not allow any other pets in the property.  
It is your responsibility to ensure that the courtyard garden around the cottage is secure for your dog without it being on the lead.  We accept no responsibility for dogs that get out of this area for whatever reason.  We also accept no responsibility for dogs that get out of or escape from any of the land under our ownership.

12.             Stabling and grazing for up to two horses/ponies is available by prior arrangement.  Additional charges are levied for this.  You are responsible for the provision of all food, bedding and riding equipment for your horse as a self-catering livery only is offered.  You are responsible for picking up poos in the pony paddocks and for clearing out the stables and yard prior to your departure.

Bookings

13.          A 'booking' takes place only when we confirm availability to you.  Until then, it is an 'enquiry'. Once availability is confirmed, the booking is 'provisional' and only becomes 'firm' once we have received payment in full.

14.        Payment of the deposit must be received within seven days or before the start of the rental period, whichever is the sooner.  If not received, the provisional booking will lapse and the time made available for others.

15.             If your holiday starts within three months of the date you make your enquiry, you are required to pay the total price within seven days of us confirming availability and, in any event, prior to the commencement of your holiday if a booking is made less than seven days before the start date.

16.             If your holiday starts more than three months from the date you make the booking, you are required to pay a deposit of one third of the cost of your holiday (or £100 per booking if greater). 

17.             If you have paid a deposit, then three months prior to your holiday start you will be required to pay the balance of your booking price.  We do not undertake to remind you and if we do not receive the balance when due, we shall, with regret, cancel your booking and a charge will apply.

18.             In the case of bookings for more than one week, we provide linen and towels for each successive full week, but will only arrange to remake the beds if you ask for this prior to your arrival.

19.             If prices have not yet been fixed for the period booked then the deposit is one third (or £100 per booking, if greater) the current price for an equivalent period (not necessarily the same dates).  Please note that the deposit secures only the booking and not the price.  In some cases prices may change considerably.  The price will not alter if you pay in full at the time of booking (we may make specific exceptions to this, but will inform you at the time of booking).

Payments

20.            We accept payment by cheque and direct transfer made payable to B. A. Sutcliffe.  All payments must be in UK Pounds.

Contract and Warranties

21.             Once we have accepted your booking and payment, a contract has been entered into, which includes these conditions, which is governed by English Law.  Payment of all required amounts when they are due, is of the essence of the contract.

22.             When you make a booking you warrant that you are over 18 years old, accept full responsibility for all persons who will use the property during the period booked, and have read and understood these Terms and Conditions.

23.        This contract shall be governed by the laws of England and subject solely to the jurisdiction of the courts of England.

Loss or Damage

24.             When you book, you agree to indemnify us against all loss and damage arising (including unreasonably large amounts of cleaning) directly or indirectly to the property and its contents from any           deliberate or negligent act or omission by yourself, or any person or animal accompanying you, and, without limitation of the foregoing to pay us forthwith upon written demand our costs in making good any such loss and damage and cleaning.  We may also, at our discretion, charge you a deposit in advance to enable us to offset any costs arising from damage which you cause.  This deposit will be refunded, in whole or in part, if no damage or loss has been incurred.

25.            We shall not be responsible for any loss, or damage to any belongings, or injuries sustained by you or any member of your party.

Cancellation

26.             If you cancel a booking for any reason, you must notify us in writing by email, fax or by post only.  Your deposit is non-refundable and the following cancellation charges will apply:      

·         More than 90 days before start date: your deposit

·         89 to 60 days before start date: 50% of the total rental

·         59 to 30 days before start date: 75% of the total rental

·         29 days or less to start date: 90% of the total rental

·         On start date or early departure: 100% of the total rental.

If because of weather or any other reason, your travel plans are disrupted or delayed, you remain liable for the full cost of your holiday and no refunds will be given for time not utilised for any reason other than those falling within the terms outlined in Clause 25 below.

27.             We may cancel a booking at any time before the date on which it begins.  We would expect to do this only for essential building work or for some other reason unforeseen by us at the time your booking was accepted.  In this unlikely event we shall refund in full all money received by us for the booking, but will not have any liability beyond this, and, without limitation of the foregoing, we will not have liability for travel costs incurred by you in relation to the booking.

28.             We accept no liability for any works or activity of any sort occurring on any premises adjoining or neighbouring the property cottage booked, nor shall we be responsible for making any enquiries about the likelihood of , or providing any information to you about, any such works or activity.

Access

29.             Anyone with our authority may have access during your stay.  We may also institute checks on the property if we have concerns about potential misuse.